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How do I cancel my recurring billing subscription? |


If you'd like to cancel your recurring billing membership I'd hate to see you go but thanks for being a Piano Genius member!

You can cancel your membership at any time and stop being billed further. There are two types of memberships, and depending on which one you have, here's what will happen when you cancel:

1) If you started your membership with a "trial" of Module 1, that means you are on a one-Module-per-month membership, meaning if you've been a member for 3 months you have three "permanent" Modules that you will still have access to if you choose to cancel. If you cancel, you won't have permanent access to any Modules other than the number of Modules that equals how many months you've been an active member.

2) If you started your membership with an "All Access" membership, you have All Access to all available Modules for as long as you're an active member. If you cancel your recurring billing, you will no longer have access to the training videos.

Just do me a favor and don’t dispute the charge with your credit company instead of just asking for a refund, because that’s just mean and makes me look bad to my credit card company, plus they charge me an extra $25 penalty on top of everything, which just isn’t cool.

Note: If you click "Unsubscribe" on an email update you get from me, that does NOT cancel your recurring billing subscription, that just unsubscribes you from email updates, and since I only send out email when it's important, there's no reason to do that.

Click here to contact me if you need to cancel your membership

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Article ID: 2
Category: Billing
Rating (Votes): Article rated 4.0/5.0 (105)

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